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Noticeboard


Open Flu Clinics 


Grove Medical Practice annual flu clinic dates:


Thursday 10th October 6pm - 8.30pm


 Saturday 19th October 9am - 1pm


If you are entitled to the Flu vaccine, please make every effort to attend on one of these dates



Surgery opening hours are 8.30 to 12.30 and 1.30 to 6.00 daily


Please note our phone lines close at 5.30pm daily and urgent calls only will be accepted between 5.30pm and 6pm. 


Care Navigation


Our team of Medical Receptionists have been trained to Care Navigate and will ask you some questions about the reason for your appointment.  This will help you receive the RIGHT CARE from the RIGHT PROFESSIONAL at the RIGHT TIME.



Book your own Appointment


Register now to be able to book your appointment with the doctor and/or order your repeat medication on line.


https://patient.emisaccess.co.uk/Account/Login?ReturnUrl=%2f


Ask at reception for details 


We do not provide open access urgent surgeries


 Urgent appointments are available every morning for patients registered with Grove Medical practice and can be booked via the receptionist.


Urgent appointments are for urgent medical problems only


To facilitate this change, prescriptions cannot be ordered before 10.00am     


 


Please ensure you have enough medication to cover bank holidays 


 If you require urgent treatment when the surgery is closed, contact the Out of Hours service:


Beldoc 02890744447


Dalriada 02825663500


 


        Treatment  Room Service


Treatment room opening times are:


    8.30am to 5.30pm          Monday to Thursday 


The treatment room is closed from 12.30 to 1.30 daily.


  


NOTICE TO PATIENTS


If you cannot attend, please remember to cancel your appointment. Thank you 


Practice Failed Appointments Policy


Patients who fail 3 or more appointments and do not contact the surgery will be removed from our practice list. 


Repeat Prescription Re ordering


48 Hours notice is required for all repeat medication and this includes medication on Hospital Discharge letters


Please order your repeat medication via our website Grovemedicalpractice.co.uk or by e-mail to reception.083@grovemp.gp.n-i.nhs.uk


or link to computer system


https://patient.emisaccess.co.uk/Account/Login?ReturnUrl=%2f


Monday - Friday:08:30 to 18:00

NOTICE TO PATIENTS

A limited number of urgent appointments are available to book every morning

 Urgent appointments are for urgent medical problems only

To assess the urgency of your appointment the receptionist will ask the nature of your urgent problem

To book a routine appointment 

You may book a routine appointment with the doctor or with the nurse by speaking to one of our reception staff;  telephone number  (028) 90164800

You may also book online via Emis Access.

Patients have the capacity to book up an appointment with the doctor up to 21 days in advance. 

Speak to one of the receptionists if you wish to register to book appointments/prescriptions online using Emis Access.

This facility will be withdrawn from any patient who books an appointment and does not cancel if, for any reason, they cannot attend.

Link below to book appointment online

https://patient.emisaccess.co.uk/Account/Login?ReturnUrl=%2f

Surgery Opening Hours are 8.30am to 12.30 and 1.30 to 6.00pm Monday to Friday

 
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