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Noticeboard

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Please note we are extremely short staffed this week and our receptionists are experiencing a high volume of telephone calls and patient queries.  Your patience is greatly appreciated and staff are answering calls as promptly as they can. 

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Flu Clinics 

If you are entitled to the Flu vaccine, please contact reception to arrange an appointment. 

Surgery opening hours are 8.30 to 12.30 and 1.30 to 6.00 daily

Please note our phone lines close at 5.30pm daily and urgent calls only will be accepted between 5.30pm and 6pm. 

Care Navigation

Our team of Medical Receptionists have been trained to Care Navigate and will ask you some questions about the reason for your appointment.  This will help you receive the RIGHT CARE from the RIGHT PROFESSIONAL at the RIGHT TIME.

Book your own Appointment

Register now to be able to book your appointment with the doctor and/or order your repeat medication on line.

https://patient.emisaccess.co.uk/Account/Login?ReturnUrl=%2f

Ask at reception for details 

We do not provide open access urgent surgeries

 Urgent appointments are available every morning for patients registered with Grove Medical practice and can be booked via the receptionist.

Urgent appointments are for urgent medical problems only

To facilitate this change, prescriptions cannot be ordered before 10.00am     

 

Please ensure you have enough medication to cover bank holidays 

 If you require urgent treatment when the surgery is closed, contact the Out of Hours service:

Beldoc 02890744447

Dalriada 02825663500

 

        Treatment  Room Service

Treatment room opening times are:

    8.30am to 5.30pm          Monday to Thursday 

The treatment room is closed from 12.30 to 1.30 daily.

  

NOTICE TO PATIENTS

If you cannot attend, please remember to cancel your appointment. Thank you 

Practice Failed Appointments Policy

Patients who fail 3 or more appointments and do not contact the surgery will be removed from our practice list. 

Repeat Prescription Re ordering

48 Hours notice is required for all repeat medication and this includes medication on Hospital Discharge letters

Please order your repeat medication via our website Grovemedicalpractice.co.uk or by e-mail to reception.083@grovemp.gp.n-i.nhs.uk

or link to computer system

https://patient.emisaccess.co.uk/Account/Login?ReturnUrl=%2f

Wellbeing Clinic

swimming_pool

The Grove Wellbeing Centre is a first for NI and will be a ‘one stop shop’ where the local community can access the full range of Community Health and Social Care Services and also bringing leisure and library services together all under one roof.

 -GP Practices are located on the first floor with easy access for the elderly, wheelchair users and prams etc. from the rear entrance.

 - It will enable staff to develop multi-professional services, targeting the specific health needs of the local community such as stroke team, diabetic care teams, voluntary and other statutory out-reached hospital services

 - It will enable the Trust to make best use of it’s Clinics and offices through booking space for other services

 - It will allow us to plan for the development of new services and the potential to relocate some Hospital Out-patient services more conveniently for the community

 - Day Care for our elderly—it is planned that Parkmount Day Care will be moved to The Grove Wellbeing Centre

 - Wheelchair service—a wheelchair training area is planned to be built into the landscaping of the new development for outdoor assessment and training

 - Sports Injury Clinic—The physiotherapy staff plan to offer treatment & advice on the management of sports injuries

These are but a few of the many services that will be available for the health and wellbeing of the local community.   



 
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