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Noticeboard

 If you require urgent treatment when the surgery is closed, contact the Out of Hours service:


Beldoc 02890744447


Dalriada 02825663500


Repeat Prescriptions Ordering:



  1. Online orders via this website

  2. Email your order to Reception.Z00083@gp.hscni.net

  3. Complete a Repeat Prescription Order Form and leave in the collection box in our designated repeat prescription area in the waiting room

  4. Telephone 02890164888 and leave a voice message with your name, DOB, Address, name of tablets, dose and nominated chemist for collection

  5. Register for the Patient Access Mobile App


https://patient.emisaccess.co.uk/Account/Login?ReturnUrl=%2f

Care Navigation

Grove Medical Practice is launching Care Navigation in May 2019.  This new initiative is to help with the current appointment demand for GPs and will offer a better service to our patients.  


Care Navigation uses Signposting to help Patients


receive the Right Care


from the Right Professional


at the Right Time 


All Reception Staff have been trained to Care Navigate and will ask you some questions about the reason for your appointment. They will follow a protocol and WILL NOT MAKE CLINICAL DECISIONS. All staff adhere to rules of confidentiality at all times.


IF YOU NEED TO SEE YOUR GP


YOU WILL STILL BE ABLE TO DO SO



 
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