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Noticeboard



 

Due to the ongoing Coronavirus Pandemic and the high level of demand, Grove Medical Practice is closing it’s doors to the public. 




We have alternative measures put in place and patients will only be brought in after a triage call from the GP. 




If you are contacting us for advice regarding whether u should work or any other Covid-19 related query you MUST ring NHS 111. 




Due to the very high level of demand for prescriptions, all repeat script requests will be STRICTLY 72 hours for dispensing to give us time to process them. We are processing thousands of prescriptions a day. Prescriptions can be ordered through our website or post box which is based outside the surgery shutters. YOU MUST nominate a pharmacy for collection as we can no longer give these out over the counter.




Please understand that our GPs, nurses, Pharmacists and Medical Receptionists are now front line and are working to their full capacity under extremely difficult circumstances and verbal abuse to any member of staff will not be tolerated. They are coming into work, leaving their own families and vulnerable people at home. They are doing this to provide a service to YOU as patients and we would be grateful if you could help us to help you by not attending the surgery. 





We understand the phone lines are busy and are at full capacity but we are doing all we can to answer them as quickly and as promptly as possible. 





Please keep an eye on our website for updates as procedures are changing on a day to day basis and we are adding in measures all the time to facilitate these changes. 



Thank you for your patience and co-operation during these extremely difficult times.


Practice Manager

Paula Douglas

 


 If you require urgent treatment when the surgery is closed, contact the Out of Hours service:


Beldoc 02890744447


Dalriada 02825663500


 


       Please order your repeat medication via our website Grovemedicalpractice.co.uk or by e-mail to Reception.Z00083@gp.hscni.net


or link to computer system


https://patient.emisaccess.co.uk/Account/Login?ReturnUrl=%2f


Attached Staff

Nursing Staff

1. Practice Nurse
Our Practice Nurse is available for consultations and advice on health matters. Her special interests include asthma, diabetes, cervical smears, Hypertension Clinic and supporting those who are trying to develop a healthy lifestyle with advice regarding weight, exercise, etc. She is available for routine health checks—especially those who rarely attend the Surgery and the elderly.

2. Treatment Room Nurses
The treatment room nurses carry out many procedures including blood tests, ear syringing, blood pressure checks, injections and the dressing of wounds. Patients are referred to the treatment room by the doctor.  Appointments for the treatment room nurse can be booked via the receptionist.

3.  District Nurses
District nurses perform nursing duties for patients in their own homes, who are too ill to attend the Surgery. This may be arranged by the GP or hospital medical staff prior to Hospital discharge. Telephone contact number 02890 636800.

4.  Midwives
Midwives attend the practice Antenatal Clinic on Tuesday morning. They are available for advice throughout pregnancy and with the care of mother and baby for up to 28 days after birth.

5.  Health Visitor
Health Visitors have a role in preventing illness especially in the young and elderly. They provide health education and monitor health in high risk groups. All children are allocated a Health Visitor until the age of 5 who will advise regarding health issues and immunisations. 



6. Pharmacy
There is a Pharmacy in the centre where prescriptions can be dispensed and advice regarding minor ailments can be obtained.

4.  Counsellor
A Counsellor is employed by the practice to give support with emotional problems such as bereavement, relationship difficulties and stress. Appointments are limited and referral is made via the doctor.

Patients may self refer to:
Social Workers
Occupational Therapists
Chiropodist—(Diabetic Patients)
Physiotherapist



 
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