If you are entitled to the Flu vaccine, please contact reception to arrange an appointment.
Surgery opening hours are 8.30 to 12.30 and 1.30 to 6.00 daily
Please note our phone lines close at 5.30pm daily and urgent calls only will be accepted between 5.30pm and 6pm.
Our team of Medical Receptionists have been trained to Care Navigate and will ask you some questions about the reason for your appointment. This will help you receive the RIGHT CARE from the RIGHT PROFESSIONAL at the RIGHT TIME.
Online Prescription Ordering
Register now to be able to order your repeat medication online.
Ask at reception for details
We do not provide open access urgent surgeries
Urgent appointments are available every morning for patients registered with Grove Medical practice and can be booked via the receptionist.
Urgent appointments are for urgent medical problems only
To facilitate this change, prescriptions cannot be ordered before 10.00am
Please ensure you have enough medication to cover bank holidays
If you require urgent treatment when the surgery is closed, contact the Out of Hours service:
Treatment Room Service
Treatment room opening times are:
8.30am to 5.30pm Monday to Thursday
The treatment room is closed from 12.30 to 1.30 daily.
NOTICE TO PATIENTS
If you cannot attend, please remember to cancel your appointment. Thank you
Practice Failed Appointments Policy
Patients who fail 3 or more appointments and do not contact the surgery will be removed from our practice list.
Repeat Prescription Re ordering
48 Hours notice is required for all repeat medication and this includes medication on Hospital Discharge letters
Please order your repeat medication via our website Grovemedicalpractice.co.uk or by e-mail to Reception.Z00083@gp.hscni.net
or link to computer system