Appointments

Configure Appointment Details

Opening Times

Monday 8.30am to 6pm 

Tuesday 8.30am to 6pm 

Wednesday 8.30am to 6pm 

Thursday 8.30am to 6pm 

Friday 8.30am to 6pm 

 

We close daily from 12.30pm to 1.30pm

 

Appointments

Routine Appointments

To request a routine appointment.

  • Book an appointment online via the link at the top of this page
  • Phone us Monday to Friday on 028 9016 4800 from 8:30am - 6.00pm
  • Visit the surgery and speak with a receptionist. We are open Monday to Friday 8:30am -6pm

Urgent Appointments

For all urgent problems call us on 028 90 164800

Monday to Friday 8.30am to 6.00pm, excluding bank holidays.

We have an on the day urgent morning and afternoon telephone consulation clinic which is by appointment only.

Our reception team will gather information from you to allow them to signpost you to the correct appointment.  If your request is not urgent you will be sign posted to the next available appointment.  

Cancelling or changing an appointment

If you are unable to keep your appointment please cancel promptly, so that the appointment may be offered to someone else.

To cancel your appointment:

  • using the GP online system – Patient Access
  • phone us on 028 90164800, Monday to Friday from 8:30am
  • reply CANCEL to your appointment reminder text message

If you need help when we are closed

When the Practice is closed a doctor is available through the Out of Hours Service for illnesses which require immediate attention.

The Doctor on call can be contacted for advice or a visit if necessary through:

  • Belfast Beldoc - 028 90 744 447
  • Newtownabbey Dalriada - 087 0532 9024

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

Home visits are for those who are housebound and unable to leave their home. It is helpful if home visits are requested before 10am, so that the Doctors can plan their route to avoid having to return to the same area.

Please explain the symptoms to the Receptionist so the Doctor can assess the urgency of the visit. Home visits are usually done after the morning Surgery.

Please remember, a visit to the Surgery may be better than a home visit, as there is more equipment in the Surgery and more tests can be carried out there.