Prescriptions

The easiest way to order repeat prescriptions is by using our online system - Patient Access. Contact the practice if you would like to register for this service.

You can also:

• call the practice on 028 90 164800
• use our ‘repeat prescription form’ available at the reception desk.

If an urgent prescription is required please tell the receptionist. The doctor may need to see the patient before issuing a prescription.

Please note: When ordering your repeat prescription by phone or by the repeat prescription form it is important in order for us to process your request safely we need the following information

• Medication name
• medication strength.

Without these details there is the potential for mistakes. If this poses a difficulty you may still order your medication by speaking confidentially to one of our receptionists.

72 hours notice is required for a repeat prescription.

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription fill in our medication query form.

Pharmacy

There is a Pharmacy in the centre where prescriptions can be dispensed and advice regarding minor ailments can be obtained.

A number of medications can be purchased from a Community Pharmacy and will not be routinely prescribed by the practice for self-limiting conditions.

Click here for more information.

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a Pharmacy (PSNI)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.