Online Forms
Confidentiality and GDPR
We ask you for information about yourself so that you can receive proper care and treatment. We keep details of your care because it may be needed when you are seen again. We keep your details on the practice computer system which is used by doctors, nurses and staff. Everyone working for the Health and Social Services (HPSS) has a legal duty to keep information about you confidential. You have a right of access to your health records.
We may use some of the information we record for other reasons: for example, to help us protect public health generally and to see that the HPSS run efficiently, plan for the future, train their staff, pay their bills and can account for their actions. Information may also be needed to help carry out medical or other health and social services research for the benefit of everyone. You may be receiving care from other people as well as the HPSS. So that we can all work together for your benefit we may need to share some information about you. We only every use or pass on information about you if people have a genuine need for it in your and everyone’s interests. Whenever we can we shall remove details which identify you. The sharing of some types of very sensitive personal information is strictly controlled by law. Anyone who receives information from us is also under a legal duty to keep it confidential. You have a right to object to the use of your information for any of these purposes.
The practice is registered with the Information Commissioner. To assist us, please ensure that we are notified of any change of name, address or telephone number.
If you have any queries on this issue, please contact the practice manager.
General Data Protection Regulation (GDPR)
GDPR is a Europe–Wide law which comes into force on 25th May 2018. It is part of a wider package of reform of data protection in the UK that replaces the Data Protection Act 1998.
Please find below, Grove Medical Practice patient privacy notices, Data Subject Access Request (SAR) information leaflet and Subject Access request Applications.
SAR Request Form (DOCX, 14KB)
Need Help Communicating
Grove Medical Practice is committed to assist with the challenges faced by people with communication needs in a health care setting. This includes people who are deaf, blind, visually impaired, have speech or language difficulties, don't speak English as a first language, have a learning disability, or have any other communication need.
Being able to communicate effectively with patients is an essential part of providing safe, effective care, and we are committed to making that as easy as possible for all patients registered with Parkside Surgery.
This includes ensuring that proper support is put in place for people who rely services to assist with communication.
Grove Medical Practice 5 Steps
- Ask if you have any communication needs.
- Record those needs on your health records.
- Ensure that those needs are easily visible on your records.
- Share those needs with other services if you are being referred.
- Make sure those needs are met as part of ALL care.
Ask our receptionist how we can assist you either using BSO interpreter service or interpreter now.